MODULE 1
1.1.2 Worksheet: Job Opportunities
Print and complete this worksheet.
In this worksheet, you will use the Internet, magazines, or a local newspaper to gather information for jobs in the computer service and repair field. Be prepared to discuss your research in class.
1. Research three computer-related jobs. For each job, write the company name and the job title in the column on the left. Write the job details that are most important to you, as well as, the job qualifications in the column on the right. An example has been provided for you.
Company Name and Job Title
Details and Qualifications
Gentronics Flexible Solutions/
Field Service Representative
Company offers continuing education. Work with hardware and software. Work directly with customers. Local Travel.
· A+ certification preferred
· 1 year installation or repair experience of computer hardware and software required
· Requires a valid driver’s license
· Must have reliable personal transportation
· Mileage reimbursement
· Ability to lift and carry up to 50 lbs
A Reputed Company/ Linux Developer
The Individual should have Btech Or (Computer Science)
Should have Strong Working Knowledge of C, Linux
Minimum of 2 Years Of Programming Experience
System Engineering Group
Of Qinetir NA
Computer Operation Specialist
Must Be Computer Science
Must be Able to travel
LAN Administrator Systems Engineer
Automatic Data Processing Inc.
HP UX,aix, Sun solaris rh Linux, Suse, Microsoft Windows
Strong Communication And Analytical skills
1.4.7 Worksheet: Research Computer Components
Brand and Model Number Features Cost
Cooler Master ATX Mid Tower
CAC-T05-UW ATX, Micro ATX compatible form factor
2 External 5.25” drive bays
2 External 3.5” drive bay
2 Internal 5.25” drive bays
7 expansion slots
USB, Firewire, Audio ports
power supply
Epower 400 watts . AC input of 100
Extreme Ep-400xp 120 Vac or 2000 P1143.52
ATX Power Supply ( ep-400xp-1) 240 Vac w/
a substained out
put of 400 Watts and4 +12V
rails no provide uniform
2.2.2 Diagnostic Software
1. Based on your research, list at least two different hard drive manufacturers.a. Seagate b. Maxtor
2. Based on your research, choose a hard drive manufacturer. Does this manufacturer offer hard drive diagnostic software to go with their products? If so, list the name and the features of the diagnostic software.
Manufacturer: Seagate Technology
Software Name: Seatools Software
File Name: Seatoolforwin.exe
File Size: 2.8MBVersion: V1.1.0.H
Publish Date: September 11, 2007
Description: Seagate for Windows is comprehensive easy to use diagnostic tool that helps you quickly determine the condition of the disc drive in your external hard drive, desktop or notebook computer.
2.3.4 Lab: Computer Disassembly
In this lab you will disassemble a computer using safe lab procedures and the proper tools. Use extreme care and follow all safety procedures. Familiarize yourself with the tools you will be using in this lab.
NOTE: If you cannot locate or remove the correct component, ask your instructor for help.
Recommended ToolsSafety glasses or goggles
Antistatic wrist strap
Antistatic matFlat head screwdrivers
Phillips head screwdrivers
Torx screwdriversHex driverWire cutters
PlasticPart retriever (or tweezers or needle nose pliers)
Thermal compound
Electronics cleaning solutionCan of compressed air
Cable ties
Parts organizer
Computer with hard drive installed
Plastic tub for storing computer parts
Antistatic bags for electronic parts
Step 1Turn off and disconnect the power to your computer.
Step 2
Locate all of the screws that secure the side panels to the back of the computer. Use the proper size and type of screwdriver to remove the side panel screws. Do not remove the screws that secure the power supply to the case. Put all of these screws in one place, such as a cup or a compartment in a parts organizer. Label the cup or compartment with a piece of masking tape on which you have written ‘side panel screws’. Remove the side panels from the case.What type of screwdriver did you use to remove the screws?
Ans: Philip head screwdriverHow many screws secured the side panels?
Ans: 2 screws
Step 3
Put on an antistatic wrist strap. One end of the conductor should be connected to the wrist strap. Clip the other end of the conductor to an unpainted, metal part of the case.If you have an antistatic mat, place it on the work surface and put the computer case on top of it. Ground the antistatic mat to an unpainted, metal part of the case.
Step 4
Locate the hard drive. Carefully disconnect the power and data cable from the back of the hard drive.Which type of data cable did you disconnect?
Ans: SATA cable
Step 5
Locate all of the screws that hold the hard drive in place. Use the proper size and type of screwdriver to remove the hard drive screws. Put all of these screws in one place and label them.What type of screws secured the hard drive to the case?
Ans: HDD screwsHow many screws secured the hard drive to the case?
Ans: 4 screwsIs the hard drive connected to a mounting bracket? If so, what type of screws secure the hard drive to the mounting bracket?
Ans: NoCAUTION: Do NOT remove the screws for the hard drive enclosure.
Step 6
Gently remove the hard drive from the case. Look for a jumper reference chart on the hard drive. If there is a jumper installed on the hard drive, use the jumper reference chart to see if the hard drive is set for a Master, Slave, or Cable Select (CS) drive. Place the hard drive in an antistatic bag.
Step 7
Locate the floppy disk drive. Carefully disconnect the power and data cable.
Step 8
Locate and remove all of the screws that secure the floppy drive to the case. Put all of these screws in one place and label them.Place the floppy drive in an antistatic bag.How many screws secured the floppy drive to the case?
Ans: 4
screwsStep 9Locate the optical drive (CD-ROM, DVD, etc). Carefully disconnect the power and data cable from the optical drive. Remove the audio cable from the optical drive.What kind of data cable did you disconnect?
Ans: PATA cableIs there a jumper on the optical drive?
What is the jumper setting?
Step 10
Locate and remove all of the screws that secure the optical drive to the case. Put all of these screws in one place and label them. Place the optical drive in an antistatic bag.How many screws secured the optical drive to the case?
Ans: 4 screwsStep 11Locate the power supply. Find the power connection(s) to the motherboard.Gently remove the power connection(s) from the motherboard. How many pins are there in the motherboard connector?
Ans: 24 pinsDoes the power supply provide power to a CPU fan or case fan? If so, disconnect the power cable.Ans: YesDoes the power supply provide auxiliary power to the video card? If so, disconnect the power cable.
Ans: Yes
Step 12
Locate and remove all of the screws that secure the power supply to the case. Put all of these screws in one place and label them.How many screws secure the power supply to the case?Ans: 4 screwsCarefully remove the power supply from the case. Place the power supply with the other computer components.
Step 13
Locate any adapter cards that are installed in the computer, such as a video, NIC, or modemadapter.Locate and remove the screw that secures the adapter card to the case. Put the adapter card screws in one place and label them.Carefully remove the adapter card from the slot. Be sure to hold the adapter card by the mounting bracket or by the edges. Place the adapter card in an antistatic bag. Repeat this process for all of the adapter cards.List the adapter cards and the slot types below.Adapter Card Network Interface Card/ NICWireless NICVideo Adapter CardSlot TypePCI/PCIe expansion slotPCI/PCIe expansion slotPCI/PCIe/AGP expansion slot
Step 14
Locate the memory modules on the motherboard.What type of memory modules are installed on the motherboard?Ans: SIMMDIMM- DDR/ SDRAMHow many memory modules are installed on the motherboard?Ans: 2 memory modulesRemove the memory modules from the motherboard. Be sure to release any locking tabs that may be securing the memory module. Hold the memory module by the edges and gently lift out of the slot. Put the memory modules in an antistatic bag.
Step 15
Remove all data cables from the motherboard. Make sure to note the connection location of any cable you disconnect.
: Install the Power SupplyIn this lab, you will install a power supply in a computer case.Recommended Equipment·
Power supply with
3.2 Lab a compatible form factor to the computer case· Computer case·
Tool kit· Power supply screws
Step 1
Remove the screws from the side panels.Remove the side panels from the computer case.
Step 2
Align the screw holes in the power supply with the screw holes in the case.Secure the power supply to the case with the power supply screws.
Step 3
If the power supply has a voltage selection switch, set this switch to match the voltage in your area.What is the voltage in your area?
Ans: 220VHow many screws secure the power supply in the case?
Ans: 4 screwsWhat is the total wattage of the power supply?
Ans: 360w
3.3.3 Lab: Install the Motherboard
In this lab, you will install a CPU, a heat sink/fan assembly, and a RAM module on the motherboard. You will then install the motherboard in the computer case.Recommended Equipment· Computer case with power supply installed· Motherboard· CPU· Heat sink/fan assembly· Thermal compound· RAM module(s)· Motherboard standoffs and screws· Antistatic wrist strap and antistatic mat· Tool kit· Motherboard manual
Step 1
Place the motherboard, the CPU, the heat sink/fan assembly and the RAM module on the antistatic mat.
Step 2
Put on your antistatic wrist strap and attach the grounding cable to the antistatic mat.Locate Pin 1 on the CPU. Locate Pin 1 on the socket.NOTE: The CPU may be damaged if it is installed incorrectly.
Align Pin 1 on the CPU with Pin 1 on the socket.Place the CPU into the CPU socket.Close the CPU load plate and secure it in place by closing the load lever and moving it under the load lever retention tab.
Step 3
Apply a small amount of thermal compound to the CPU and spread it evenly.NOTE: Thermal compound is only necessary when not included on the heat sink. Follow all instructions provided by the manufacturer for specific application details.
Step 4
Align the heat sink/fan assembly retainers with the holes on the motherboard around the CPU socket.Place the heat sink/fan assembly onto the CPU and the retainers through the holes on the motherboard.Tighten the heat sink/fan assembly retainers to secure it.
Plug the fan connector into the motherboard. Refer to the motherboard manual to determine which set of fan header pins to use.
Step 5
Locate the RAM slots on the motherboard.In what type of slot(s) will the RAM module(s) be installed?Ans: Memory BankHow many notches are found on the bottom edge of the RAM module?
Ans: 1= DDR1Align the notch(es) on the bottom edge of the RAM module to the notches in the slot.Press down until the side tabs secure the RAM module.Ensure that none of the RAM module contacts are visible. Reseat the RAM module if necessary.Check the latches to verify that the RAM module is secure.Install any additional RAM modules using the same procedures.
Step 6
Install the motherboard standoffs.Align the connectors on the back of the motherboard with the openings in the back of the computer case.Place the motherboard into the case and align the holes for the screws and the stand-offs. You may need to adjust the motherboard to line up the holes for the screws.Attach the motherboard to the case using the appropriate screws.
Step 7
Connect the wires from the case link lights and buttons to the motherboard connectors.
3.5.2 Lab: Install the DrivesIn this lab, you will install the hard disk drive, the optical drive, and the floppy drive.Recommended Equipment· Computer case with power supply and motherboard installed· Antistatic wrist strap and antistatic mat· Tool kit· Hard disk drive· Hard disk drive screws· Floppy drive· Floppy drive screws· Optical drive· Optical drive screws· Motherboard manual
Step 1
Align the hard disk drive with the 3.5 inch drive bay.Slide the hard disk drive into the bay from the inside of the case until the screw holes line up with the holes in the 3.5 inch drive bay.Secure the hard disk drive to the case using the proper screws.
Step 2
Note: Remove the 5.25 inch cover from one of the 5.25 inch external drive bays if necessary.Align the optical drive with the 5.25 inch drive bay.Insert the optical drive into the drive bay from the front of the case until the screw holes line up with the holes in the 5.25 inch drive bay and the front of the optical drive is flush with the front of the case.Secure the optical drive to the case using the proper screws.
Step 3
Note: Remove the 3.5 inch cover from one of the 3.5 inch external drive bays if necessary.Align the floppy drive with the 3.5 inch drive bay.Insert the floppy drive into the drive bay from the front of the case until the screw holes line up with the holes in the 3.5 inch drive bay and the front of the floppy drive is flush with the front of the case.Secure the floppy drive to the case using the proper screws.3.6.3 Lab: Install Adapter CardsStep 1What type of expansion slot is compatible with the NIC?
Ans: PCI/PCIe ezpansion slotLocate a compatible expansion slot for the NIC on the motherboard.Remove the slot cover from the back of the case, if necessary.Align the NIC to the expansion slot.Press down gently on the NIC until the card is fully seated.Secure the NIC by attaching the PC mounting bracket to the case with a screw.
Step 2
What type of expansion slot is compatible with the wireless NIC?Ans: PCI/PCIe expansion slotLocate a compatible expansion slot for the wireless NIC on the motherboard.Remove the slot cover from the back of the case, if necessary.Align the wireless NIC to the expansion slot.Press down gently on the wireless NIC until the card is fully seated.Secure the wireless NIC by attaching the PC mounting bracket to the case with a screw.
Step 3
What type of expansion slot is compatible with the video adapter card?
Ans: PCI/AGP/PCIe expansion slotLocate a compatible expansion slot for the video adapter card on the motherboard.Remove the slot cover from the back of the case, if necessary.Align the video adapter card to the expansion slot.Press down gently on the video adapter card until the card is fully seated.Secure the video adapter card by attaching the PC mounting bracket to the case with a screw.
3.7.2 Lab: Install Internal CablesIn this lab, install the internal power and data cables in the computer.Recommended Equipment· Computer with power supply, motherboard, drives, and adapter cards installed· Hard disk drive data cable· Optical drive data cable· Floppy drive data cable· Antistatic wrist strap and antistatic mat· Tool kit· Motherboard manual
Step 1
Align the motherboard power supply connector to the socket on the motherboard.Gently press down on the connector until the clip clicks into place.
Step 2
NOTE: This step is necessary only if your computer has an auxiliary power connector.Align the auxiliary power connector to the auxiliary power socket on the motherboard.Gently press down on the connector until the clip clicks into place.
Step 3
Plug a power connector into the hard disk drive, optical drive, and floppy drive. Ensure that the floppy drive power connector is inserted right side up.
Step 4
NOTE: This step is necessary only if your computer has a fan power connector.Connect the fan power connector into the appropriate fan header on the motherboard.
Step 5
NOTE: Pin 1 on a PATA cable must align with Pin 1 on the motherboard connector and the hard disk drive connector.Align and plug the hard disk drive data cable into the motherboard connector.Align and plug the other end of the hard disk drive data cable into the hard disk drive connector.
Step 6
NOTE: Pin 1 on a PATA cable must align with Pin 1 on the motherboard connector and the optical drive connector.Align and plug the optical drive data cable into the motherboard connector.Align and plug the other end of the optical drive data cable into the optical drive connector.
Step 7
NOTE: Pin 1 on a floppy drive cable must align with Pin 1 on the motherboard connector and the floppy drive connector.Align and plug the floppy drive data cable into the motherboard connector.Align and plug the other end of the floppy drive data cable into the floppy drive connector.
3.8.2 Lab: Complete the Computer Assembly
In this lab, you will install the side panels and the external cables on the computer.
Recommended Equipment· Computer with power supply, motherboard, drives, and adapter cards installed, and internal cables connected· Monitor cable (DVI or VGA)· Keyboard· Mouse· USB cable for the USB hub· USB cable for the USB printer· Network cable· Wireless antenna· Power cable· Tool kit· Motherboard manual
Step 1
Attach the side panels to the computer case.Secure the side panels to the computer using the panel screws.
Step 2
Attach the monitor cable to the video port.Secure the cable by tightening the screws on the connector.
Step 3
Plug the keyboard cable into the PS/2 keyboard port.
Step 4
Plug the mouse cable into the PS/2 mouse port.
Step 5
Plug the hub USB cable into any USB port.
Step 6
Plug the printer USB cable into a USB port in the hub.
Step 7
Plug the Ethernet cable into the Ethernet port.
Step 8
Connect the wireless antenna to the antenna connector.
Step 9
Plug the power cable into the power socket of the power supply.
3.9.2 Lab: Boot the Computer
In this lab, you will boot the computer for the first time, explore the BIOS setup program, and change the boot order sequence.Recommended Equipment· Assembled computer without an operating system installed· Motherboard manual
Step 1
Plug the power supply cable into an AC wall outlet.Turn on the computer.NOTE: If the computer beeps more than once, or if the power does not come on, notify your instructor.
Step 2
During POST, press the BIOS setup key or key combination.The BIOS setup program screen will appear.What is the key or combination of keys used to enter the BIOS setup program?
ans: Delete keyWho manufactures the BIOS for your computer?Ans: Ambious 0314What is the BIOS version?
Ans: 0314 versionWhat menu options are available?Ans: main advance power boot
Step 3
Navigate through each screen to find the boot order sequence.What is the first boot device in the boot order sequence?
Ans: ATAPI CD-ROMHow many additional devices can be assigned in the boot order sequence?
Ans: 3
Step 4
Ensure that the first boot order device is the optical drive.Ensure that the second boot order device is the hard disk drive.Why would you change the first boot device to the optical drive?Ans: When installing a new operating systemWhat happens when the computer boots and the optical drive does not contain bootable media?Ans: It will continue to boot.
Step 5
Navigate through each screen to find the power management setup screen, or ACPI screen.What power management settings are available?Ans:Suspend mode autoACPI APIC support dissableHardware monitorACPI 2.0 support disableAPM configuration
Step 6
Navigate through each screen to find the PnP settings.What PnP settings are available?Ans:
Step 7
Save the new BIOS settings and exit the BIOS setup program.
Step 8
The computer will restart.An operating system can be installed at this time.
